Account Deletion

01Delete Your Account In-App

For products that support account creation, you may be able to initiate account deletion directly from inside the app.

Recommended in-app path:

Settings → Account → Delete Account

The exact path may vary by product.

02Request Account Deletion by Email

You may also request deletion by emailing:

Please include:

• the product name;
• the email address associated with your account;
• your name, if applicable;
• your organization/workspace, if applicable; and
• a clear statement that you want to delete your account.

We may need to verify your identity before completing the request.

03What Happens After Deletion

When your account is deleted, we will delete or de-identify personal information associated with the account where reasonably practicable, except where we need to retain information for:

• legal obligations;
• security and fraud prevention;
• accounting, billing, tax, or subscription records;
• dispute resolution;
• enforcement of agreements;
• backup integrity;
• audit logs; or
• other legitimate business purposes.

Deleting an app from your device does not delete your account.

If your account is part of an organization or workspace, your organization administrator may also control certain workspace data.

04Contact

Questions about account deletion can be sent to privacy@zmgsolutions.net.